1. Privacy Policy – Almasso Marketplace
Your privacy is a top priority for us. This policy explains how we collect, use, and protect your information:
- Information We Collect: Your name, phone number, email address, delivery address, and payment details.
- Purpose of Use: To confirm your orders, ensure fast delivery, and improve our services.
- Data Protection: Your information is securely stored and never shared without your consent.
- Cookies: We use cookies to enhance your browsing experience. You can disable cookies through your browser settings.
- Your Rights: You may request access to, correction of, or deletion of your personal data at any time.
By using Almasso Marketplace, you agree to this privacy policy.
2. Frequently Asked Questions (FAQs)
Q1: How do I place an order on Almasso?
A: Choose your desired products, add them to your cart, then proceed to checkout. You’ll receive an SMS confirming your order.
Q2: When will my order be delivered?
A: All orders are delivered within 24 hours inside Somalia.
Q3: What if I receive a wrong or damaged item?
A: You can return the item within 24 hours. Please see our Return & Refund Policy for full instructions.
Q4: How can I become a vendor on Almasso?
A: Visit the “Become a Vendor” page and fill out the registration form. After verification, your store will be activated.
Q5: What payment methods are accepted?
A: We currently accept the following payment methods:
- EVC Plus
- Zaad
- Edahab
- Jeeb
- Premier Wallet
- Golis Telecom
- Cash on Delivery
- MasterCard & Visa Card
- Kenya Mobile Payments
3. Contact Us
We are happy to assist you with any questions, complaints, or suggestions. Reach out to us anytime!
Email: info@almasso.com
Phone: +252 617 465 252 / +252 617 475 253
Social Media: Facebook / Instagram / TikTok — @almassomarketplace
Office Location: KM4, Mogadishu, Somalia
Business Hours: 24 hours a day, 7 days a week